Terms of Use

Trademarks And Service Marks
Certain trademarks (including those indicated below) are the service marks and trademarks of NAMI NH. All page headers, custom graphics, and button icons are service marks, trademarks, logos, and/or trade dress of NAMI NH. All other trademarks, service marks, trade dress, product names, company names or logos, whether registered or not, on the Website are the property of their respective owners. In addition to complying with all applicable laws, you agree that you will not use any such trademarks, service marks, trade dress, or other logos from these Website without the prior written authorization of NAMI NH or their respective owners.

The following are registered and common law service marks of NAMI NH and NAMI: In Our Own Voice, NAMI, NAMI Basics, NAMI Connection, NAMI Ending the Silence, NAMI Faith Net, NAMI Family & Friends, NAMI Family Support Group, NAMI Family-to-Family, NAMI Grading the States, NAMI Hearts & Minds, NAMI Homefront, NAMI Information Helpline, NAMI On Campus, NAMI Parents & Teachers as Allies, NAMI Peer-to-Peer, NAMI Provider, NAMI Smarts, NAMI Walks, National Alliance on Mental Illness, Connect Training Professionals & Communities in Suicide Prevention & Response, Connect Online, Connect, NAMI NH.

Copyright
Except as otherwise expressly stated, all Content – including all scripts, text, graphics, logos, button icons, images, audio and video clips, and similar materials, is the copyrighted work of either NAMI NH or third party partners and suppliers, and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all Content is also the exclusive property of NAMI NH, and is protected by U.S., and international copyright laws. Except as otherwise expressly stated herein or as expressly permitted in writing, you may not alter, modify, copy, distribute (for compensation or otherwise), transmit, display, perform, reproduce, reuse, post, publish, license, frame, download, store for subsequent use, create derivative works from, transfer, or sell any information or Content, in whole or in part, including any text, images, audio, and video in any manner, without the prior written authorization of NAMI NH, or any applicable third-party suppliers or authorized users. The use of Content, including images, by you, or anyone else authorized by you, is prohibited unless specifically permitted by NAMI NH.

Unauthorized Use
Any unauthorized use of Content – including all scripts, text, graphics, logos, button icons, images, audio and video clips, and similar materials – may violate copyright laws, trademark laws, the laws of privacy and publicity, and applicable regulations and statutes. NAMI NH reserves the right to prosecute up to and including the full extent of the law for any violations of copyright laws, trademark laws, the laws of privacy and publicity, and applicable regulations and statutes.

No warranties on Use
NAMI NH does not warrant nor represent that your use of any Content will not infringe rights of third parties.

Permitted Reprints
NAMI NH does occasionally grant requested reprint permissions subject to your agreement to these conditions. For permitted reprint, you will credit NAMI NH, the National Alliance on Mental Illness New Hampshire, as the source. You may not resell or reprint any Content at a profit. Copies of the result must be sent to this address:

Editor, NAMI NH
85 North State Street
Concord NH, 03301

(If the reprint is for use on a Web site, please send the domain to elearning@naminh.org).

Licensed Materials
Permitted Uses of Licensed Materials
Licensee shall have the right to use the Licensed Materials in connection with Licensee’s business, but only with NAMI NH’s prior written approval and in strict compliance with such license and the policies, instructions, and guidelines of NAMI NH.

NAMI NH’s Rights; Copyright Notices and Markings
Licensee acknowledges NAMI NH’s exclusive copyright in the Licensed Materials, and that the Licensed Materials are protected under United States copyright laws and international treaty provisions. Licensee acknowledges NAMI NH’s exclusive right, title, and interest in and to the Licensed Materials and Licensee shall mark the Licensed Materials and any advertising or promotional material utilizing or reproducing any Licensed Materials in such manner as to preserve and protect all rights of NAMI NH therein. Nothing contained in this Agreement shall be construed as conveying to Licensee any right, title, or interest in or to any of the Licensed Materials other than an express right to a permissive use thereof in connection with [description of permitted uses]. Licensee will include the following notice on any printed, electronic, online or packaged version of the Licensed Materials, in any form whatsoever:
    “Copyright © 2022 Licensor NAMI NH®
    All rights reserved.”

Duty to Register Licensed Materials
Where (a) Licensee will not commence the use of the Licensed Materials until it has taken all actions and obtained all registrations in the Territory which are required of copyright licensees, copyright users, or which NAMI NH otherwise deems desirable, including without limitation registration as a registered user, and Licensee will immediately cease all such use if any such registration at any time ceases to be fully valid and effective. Licensee will take such actions and obtain such registrations diligently and at its own expense, and will provide NAMI NH with copies of all applications and other documents upon filing them and copies of all registrations upon receiving them.

(b) Licensee may seek registration of the Licensed Materials in the Territory only with NAMI NH’s prior written consent. Any such applications shall be made in NAMI NH’s name, and Licensee will cause any applications or registrations which are not in NAMI NH’s name to be transferred to NAMI NH. Licensee shall register the Licensed Materials in the Territory in NAMI NH’s name at Licensee’s expense.

Protection of Licensed Materials
Licensee shall cooperate to the fullest extent possible with NAMI NH in its sole discretion may consider necessary to protect any of the Licensed Materials. Licensee will fully cooperate with NAMI NH in maintaining and defending the ownership and validity of each of the Licensed Materials against infringement and claims of infringement. Licensee will promptly notify NAMI NH of (i) any infringement or unauthorized use of any Licensed Materials by any third party of (ii) any assertion by any third party that Licensee’s use of any Licensed Materials shall not be obligated to initiate or defend legal action with respect to any Licensed Materials, and Licensee shall not initiate or defend any such action itself without NAMI NH’s prior written consent.

Use of Licensed Materials in Licensee’s Tradename
Licensee hereby agrees and warrants that Licensee will not incorporate all or any portion of the Licensed Materials into Licensee’s corporate name or tradenames.

Licensee’s Actions Affecting Validity of Licensed Materials
NAMI NH and Licensee each agree that Licensee will not do any act which it knows, or it is notified by NAMI NH, may affect the validity of any of the Licensed Materials.
 
Prior Approval by NAMI NH
All advertising and promotional material which may be used by Licensee utilizing or referencing the Licensed Materials herein shall be submitted by Licensee to NAMI NH for NAMI NH’s approval or disapproval prior to any release thereof by Licensee. All advertising brochures and illustrations identifying NAMI NH or the Licensed Materials, or direct quotations attributed to NAMI NH or its employees, shall likewise be subject to approval or disapproval by the NAMI NH. If such approval or disapproval is not received by Licensee within 30 days after receipt of such material by NAMI NH, such material shall be considered disapproved. Once approval has been obtained, further approval of the same material need not be obtained for future or repeat use, but all such material shall be consistent with the maintenance of the excellent reputation of NAMI NH. If Licensee shall give notice of disapproval of any such material, Licensee shall not use or distribute such publicity or advertising material.

Other Sources
For any information contained on the NAMI NH website that is attributed to another source, permission to reproduce must be obtained from the original source. Use of any robot, spider, other automatic device or manual process to monitor or copy the Website or any of its content and "mirroring" the Website or any content on any other server is prohibited unless prior written permission is obtained from NAMI NH.

Stock Photos
Stock photos used on this Website are not meant to indicate any particular attitude or opinion on the part of those whose images are being used and are not intended to indicate an endorsement by the subjects.

Takedown Notice
If you believe that any content, pictures or images on these Website violates or infringes upon your intellectual property rights or someone else’s intellectual property rights, please contact us at elearning@naminh.org and provide enough information to enable NAMI NH to understand what content, pictures or images are an issue, and provide contact  information so that we can contact you with any questions or follow up.

Website Discussion Groups/Bulletin Boards/Blogs
NAMI NH provides this Website and associated discussion groups/bulletin boards/blogs for the benefit of its members and the public. The content, view and opinions published in Blogs written by our personnel or contributors – or from links or posts on the Website from other sources - belong solely to their respective authors and do not necessarily reflect the views of NAMI NH, its management or employees.  Any comments or opinions expressed are those of their respective contributors only. Please remember that the open and real-time nature of the comments posted to these venues makes it is impossible for NAMI NH to confirm the validity of any content posted, and though we reserve the right to review and edit or delete any such comment, we do not guarantee that we will monitor or review it.  As such, we are not responsible for any messages posted or the consequences of following any advice offered within such posts.  If you find any posts in these posts/comments to be offensive, inaccurate or objectionable, please contact us via email at elearning@naminh.org and reference the relevant content. If we determine that removal of a post or posts is necessary, we will make reasonable efforts to do so in a timely manner.

NAMI NH expressly disclaims responsibility for and liabilities resulting from, any information or communications from and between users of the NAMI NH bulletin board.  Users acknowledge and agree that they may be individually liable for anything they communicate using the NAMI NH discussion groups/bulletin board/blogs, including but not limited to defamatory, discriminatory, false or unauthorized information. Users are cautioned that they are responsible for complying with the requirements of applicable copyright and trademark laws and regulations.  By submitting a response, comment or content, you agree that such submission is non-confidential for all purposes. Any submission to this Website will be deemed and remain the property of NAMI NH.

The NAMI NH discussion groups/bulletin boards/blogs are forums for individuals to share their opinions, experiences and thoughts related to mental illness. NAMI NH wants to ensure the integrity of this service and therefore, use of this service is limited to participants who agree to adhere to the following guidelines:

1. Refrain from transmitting any message, information, data, or text that is unlawful, threatening, abusive, harassing, defamatory, vulgar, obscene, that may be invasive of another 's privacy, hateful, or bashing communications - especially those aimed at gender, race, color, sexual orientation, national origin, religious views or disability.

NAMI NH reserves the right to remove or edit a post containing offensive material as defined by NAMI NH. That stated, NAMI NH does not have the practical ability to restrict conduct or communications prior to transmission and posting, nor can NAMI NH ensure prompt editing or deletion of offensive posts.

NAMI NH reserves the right to remove or edit posts that contain explicit, obscene, offensive, or vulgar language. Similarly, posts that contain any graphic files will be removed immediately upon notice.

2. Refrain from posting or transmitting any unsolicited, promotional materials, "junk mail," "spam," "chain mail," "pyramid schemes" or any other form of solicitation. NAMI NH reserves the right to delete these posts immediately upon notice.

3. NAMI NH invites and encourages a healthy exchange of opinions. If you disagree with a participant 's post or opinion and wish to challenge it, do so with respect. The real objective of the NAMI NH message board is to promote discussion and understanding, not to convince others that your opinion is "right." Name calling, insults, and personal attacks are not appropriate and will not be tolerated. NAMI NH will remove these posts immediately upon notice.

4. NAMI NH promotes privacy and encourages participants to keep personal information such as address and telephone number from being posted. Similarly, do not ask for personal information from other participants. Message board posts that request participants submit personal information to another party will be removed immediately upon notice unless these posts have been pre-approved by NAMI NH staff. This includes, but is not limited to, communications that ask for telephone, address, e-mail, surveys and research studies.

5. Participants should be aware that the opinions, beliefs and statements posted in this forum do not necessarily represent the opinions and beliefs of NAMI NH. Participants also agree that NAMI NH is not to be held liable for any loss or injury caused, in whole or in part, by sponsorship of this message board. Participants also agree that NAMI NH reserves the right to report any suspicions of harm to self or others as evidenced by participant posts.

6. Posting off-topic messages to discussion groups will result in removal of and the possible suspension of posting privileges.

7. NAMI NH members or staff who post non-public information on public areas of the site or off-topic messages in member-only discussion areas may have their posting privileges suspended and will be subject to appropriate corrective action.

Accounts
1. In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:
1.1 all information you submit is accurate and truthful;
1.2 you have permission to submit Payment Information where permission may be required; and
1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.

2. It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.

3. If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorized provision commences prior to your notifying Us of the unauthorized nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.

4. When choosing your username you are required to refrain from using explicit, obscene, offensive, or vulgar language. Usernames that contain any such content may be changed or removed without notice.

5. Any failure adhere to the terms set out above in could result in the suspension and/or deletion of your Account.

Termination and Cancellation of Accounts
1. Either NAMI New Hampshire or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.

2. If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

Conduct
In addition to any other restrictions or conditions of use, you hereby acknowledge, and represent and warrant, that your use of the Website, including any prayer requests or submissions - will not be, or alleged to be:
1. unlawful, unauthorized, fraudulent or malicious in purpose;

2. false, offensive, abusive, libelous, hateful, defamatory, obscene, racist, sexually explicit, ethnically or culturally offensive, indecent, pornographic;

3. an invasion another's right of privacy or publicity;

In addition, you agree you will not:
1. license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Website or Content or in any way;

2. modify or make derivative works based upon the Website or Content;

3. create Internet “links” to the Service or “frame” or “mirror”the Website on any other server or wireless or Internet-based device;

4. reverse engineer or access the Website in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the Website;

5. launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the services or Website;

6. interfere with or disrupt the integrity or performance of the Website or the data contained therein, or attempt to gain unauthorized access to the Website or its related systems or networks.

NAMI NH will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. You acknowledge that NAMI NH has no obligation to monitor your access to or use of the Website, but has the right to do so for the purpose of operating the Website and providing the Content, to ensure your compliance with these Terms of Use, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body.

User Content Submissions
NAMI NH encourages you and other users to contribute content to this Website including, without limitation, videos and textual narratives that share your stories of hope for people with mental illness and associated comments thereto ("User Content"). NAMI NH reserves the right to review and edit or delete any such User Content.  When you view User Content and comments submitted by other users, keep in mind that such User Content may not necessarily represent your own view or the view of NAMI NH. While NAMI NH encourages User Content that is supportive and helpful, through your use of the Services, you may be exposed to User Content that you may find offensive, objectionable, harmful, inaccurate or deceptive. You assume all associated risks.

Your User Content
You understand that when you submit User Content, you are granting NAMI NH a license to display the User Content on the Website, in connection with our services, or otherwise as set forth in these Terms of Use, and, whether or not your User Content is published on the Website, NAMI NH guarantees no confidentiality or anonymity with respect to your User Content. While you don 't have to include your name, your likeness, or any other specific information in the User Content you submit, if your video or other User Content conveys your name, your likeness, (or other identifying information in the background of your video) you understand and agree that this information may be displayed on the NAMI NH Website along with your User Content. Accordingly, please review your User Content carefully prior to submission to ensure it contains no information that you are not comfortable sharing. If your User Content is a video, you can disable access to that User Content by deleting it from your YouTube account. If you your User Content is a textual narrative or other form of User Content, you can disable access to that User Content by contacting NAMI NH via email at elearning@naminh.org with a written request to disable access to your User Content, including sufficient details in your request for NAMI NH to identify and disable such User Content. You retain all ownership rights in the User Content you submit. However, by submitting your User Content to the NAMI NH Website, you grant NAMI NH a worldwide, perpetual, irrevocable non-exclusive, royalty-free, sub-licensable through multiple tiers, and transferable license to use, reproduce, distribute, prepare derivative works of, display, perform, commercialize, and otherwise exercise all rights in and to the User Content in any media formats and through any media channels now known or hereinafter invented or discovered for any purpose consistent with the mission and vision of NAMI NH. Such license includes all rights and permissions to reproduce your likeness, name and any other personal information that you choose to submit as a part of the User Content. You also grant each user of the Website or our services a non-exclusive license to access your User Content, and to use, reproduce, distribute, display, link to and perform such User Content as permitted under these Terms of Use. NAMI NH reserves the right to monitor User Content and to remove or decline to post any User Content at any time, for any reason (or for no reason), without notice and at its sole discretion, including, without limitation, if it determines that User Content is inappropriate or fails to comply with these Terms. NAMI NH has no responsibility for the backup of any of any User Content or any lost data resulting from the use, operation or discontinuation of any aspect of the Services.

Submitted Materials
NAMI NH does not wish to receive any confidential, proprietary, or trade secret information from you via the Website (including via contact email made available on the Website). Accordingly, if you send NAMI NH any information or creative works including, without limitation, idea submissions, suggestions, business plans, concepts or demos in any media including photographs, graphics, audiovisual media or other material ("Submitted Material") you grant NAMI NH a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive, and fully transferrable, assignable, and sub-licensable right and license to use, copy, reproduce, modify, adapt, print, publish, translate, create derivative works from, create collective works from, and distribute, perform, display, license and sublicense (through multiple levels) the Submitted Material in any media now known or hereinafter invented, including for commercial purposes. If you send NAMI NH any Submitted Material you also warrant that the Submitted Material is not confidential or secret and that the Submitted Material is owned entirely by you. If you send NAMI NH any Submitted Material you warrant that you have all rights necessary (including rights of privacy and rights of publicity) to authorize NAMI NH to use Submitted Material as permitted by the license in this Section.

Extended Profile Content And Image Submissions
You understand that when you submit Extended Profile content or images, you are granting NAMI NH a license to display the content or image in connection with the Services or otherwise as set forth in these Terms of Use. By submitting your content to the NAMI NH website, you grant NAMI NH a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, sub-licensable through multiple tiers, and transferable license to use, reproduce, distribute, prepare derivative works of, display, perform, commercialize, and otherwise exercise all rights in and to the content in any media formats and through any media channels now known or hereinafter invented or discovered for any purpose consistent with the mission and vision of NAMI NH. Such license includes all rights and permissions to reproduce your likeness, name and any other personal information that you choose to submit as a part of the content. You also grant each user of the Services a non-exclusive license to access your content through the Service, and to use, reproduce, distribute, display, link to and perform such content as permitted through the functionality of the Services and under these Terms of Use. NAMI NH reserves the right to monitor content and to remove or decline to post any content at any time, for any reason (or for no reason), without notice and at its sole discretion, including, without limitation, if it determines that content is inappropriate or fails to comply with these Terms. NAMI NH has no responsibility for the backup of any of any content or any lost data resulting from the use, operation or discontinuation of any aspect of the Services.
You also warrant that the content, including images, is not confidential or secret and that the content or image is owned entirely by you. You warrant that you have all rights necessary (including rights of privacy and rights of publicity) to authorize NAMI NH to use content and images as permitted by the license in this Section.

Extended Profile Content Disclaimer
You understand that content included in the Extended Profile are not necessarily those of NAMI NH or endorsed by NAMI NH. You agree that you will hold harmless NAMI NH and its officers, directors, employees and volunteers from all claims arising out of or related to your access or use of, or your inability to access or use, an extended profile page. You also agree that NAMI NH or the contributors of information to the extended profile page shall NOT be liable to you or anyone else for any decision made or action taken by you in reliance on information provided on the NAMI NH Web site or for any consequential, special or similar damages, even if advised of the possibility of such damages.

You can make an online donation to NAMI NH. NAMI NH has engaged the services of third party payment service provider(s) to process all donation/payment transactions. NAMI NH is not affiliated with any such third party payment service provider(s), and neither is the agent or employee of the other, and NAMI NH is not responsible in any way for the actions or performance (or lack thereof) of such third party payment service provider(s).  Accordingly, NAMI NH expressly disclaims responsibility and liability for all payment processor services, and you hereby agree that NAMI NH shall not be responsible for any loss or damage of any sort incurred as a result of such services. Additionally, since such third party payment service provider(s) will have access to the information you provide to them when making a donation, you should not make a donation if you are not comfortable with sharing your information with these third parties.     

You hereby acknowledge and agree that, for all donations, (1) you will not use an invalid or unauthorized credit or debit card or other payment method; (2) all donations are final and non-refundable. If you have any questions regarding any donation, please contact us by phone at 603-225-5359 or 1-800-242-6264 or by email at elearning@naminh.org.

Organizing Events/Fundraising
We allow you to organize and run fundraising events.  In order to do so, you must register online, complete an application, and adhere to a variety of requirements, rules and standards.   While we make good-faith efforts to support you in your effort to organize and run an NAMI NH event, we do not guarantee that you will be able to do so, nor do we make any assurances as to the success of such event.

Services, Pricing and Availability
1. Whilst every effort has been made to ensure that all general descriptions of Services available from NAMI New Hampshire correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether.

2. Where appropriate, you may be required to select the required Plan of Services.

3. We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.

4. All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.

5. In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.

Orders and Provision of Services
1. No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between NAMI New Hampshire and you.

2. Order confirmations will be sent to you before the Services begin and shall contain the following information:
2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
2.2 Fully itemized pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
2.3 Relevant times and dates for the provision of the Services;
2.4 User credentials and relevant information for accessing those services.

3. If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.

4. Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.

5. We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights will be affected.

6. NAMI New Hampshire shall use all Our reasonable endeavors to provide the Services with reasonable skill and care, commensurate with best trade practice.

7. In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
7.1 Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.

8. NAMI New Hampshire provides technical support via our online support forum and/or email. NAMI New Hampshire makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.

Cancellation of Orders and Services
We want you to be completely satisfied with the Products or Services you order from NAMI New Hampshire. If you need to contact us about your order, email us at elearning@naminh.org or write to us at 85 North State Street, Concord, NH 03301. You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
1. If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.

Availability of the Website
1. The Website is provided “as is” and on an “as available” basis. NAMI New Hampshire uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

2. We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

On Professional Advice
THE INFORMATION AVAILABLE ON AND THROUGH THE WEBSITE IS PRESENTED IN SUMMARY FORM AS A SUPPLEMENT TO, AND NOT A SUBSTITUTE FOR, THE KNOWLEDGE, SKILL AND JUDGMENT OF QUALIFIED PSYCHIATRISTS, PSYCHOLOGISTS, PHYSICIANS AND HEALTH CARE PROFESSIONALS. THE INFORMATION ON LEARN.NAMINH.ORG HAS BEEN OBTAINED FROM SOURCES REASONABLY BELIEVED TO BE ACCURATE AND RELIABLE. YOU HEREBY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT THIS WEBSITE AND ITS CONTENT AND TREATMENT RESOURCES DO NOT CONSTITUTE THE PRACTICE OF ANY MEDICAL, NURSING OR OTHER PROFESSIONAL HEALTH CARE ADVICE, DIAGNOSIS OR TREATMENT.  CONTENT ACCESSED ON OR THROUGH LEARN.NAMINH.ORG IS NEITHER COMPLETE NOR EXHAUSTIVE AND DOES NOT COVER ALL DISABILITIES, DISEASES, ILLNESSES AND PHYSICAL CONDITIONS OR THEIR MANAGEMENT OR TREATMENT. YOU SHOULD ALWAYS TALK TO YOUR HEALTH CARE PROVIDER FOR SPECIFIC GUIDELINES AND INSTRUCTIONS, INCLUDING THOSE RELATED TO DIAGNOSIS AND TREATMENT OF MEDICAL CONDITIONS. IN PROVIDING THE CONTENT, INFORMATION AND TREATMENT RESOURCES – AND OFFERING ANY RELATED PRODUCTS OR SERVICES – WE ARE IN NO WAY REPRESENTING OR WARRANTING THAT SUCH INFORMATION, CONTENT AND TREATMENT RESOURCES IS APPLICABLE OR APPROPRIATE FOR YOUR NEEDS AND/OR CONDITION, OR THAT ANY PARTICULAR SERVICE OR PRODUCT IS SAFE, APPROPRIATE OR EFFECTIVE FOR YOU. IF YOU HAVE OR SUSPECT THAT YOU HAVE A MEDICAL PROBLEM OR CONDITION, PLEASE CONTACT A QUALIFIED HEALTH CARE PROFESSIONAL IMMEDIATELY. IF YOU ARE IN THE UNITED STATES AND ARE EXPERIENCING A MEDICAL EMERGENCY, PLEASE CALL 911 OR CALL FOR EMERGENCY MEDICAL HELP ON THE NEAREST TELEPHONE.

Endorsements
You understand that the opinions and recommendations included in this Website are not necessarily those of NAMI NH or endorsed by NAMI NH. NAMI NH may provide links to other websites, which are not under the control of NAMI NH. These links are included as a convenience to you and are not intended as an endorsement by NAMI NH of the organization or individual operating the website.

Links Disclaimer
NAMI NH includes links on its Website as a convenience to visitors. Inclusion as a link on the NAMI NH Website is bound by the criteria and policies contained in this document.
NAMI NH assumes no responsibility for the content, claims, representations, or accuracy of the material contained in the Web link sites. NAMI NH does not endorse the content of the sites or the organizations sponsoring the website.

NAMI NH does not accept payment for links from the NAMI NH Website, other than paid sponsorship of the Web site by non-vested interests.

Oversight of the content of the NAMI NH Website and application of all policies is the responsibility of the Website Management Committee.

Page Editors who wish to include links will comply with all NAMI NH policies and criteria.
NAMI NH reserves the right to eliminate any link, with or without cause.

All linked sites must provide information of potential interest and use to NAMI NH members.

All linked sites are encouraged to provide a reciprocal link to the NAMI NH Website home page at www.NAMINH.org.

Linking Constituencies
All linked sites must adhere to the criteria outlined above and fall into at least one of these categories:

Local Affiliates: All local NAMI NH affiliates in good standing may have a link on the NAMI NH Web site and are not required to submit formal application.

Supporting Organizations: NAMI NH has several supporting organizations and thematic centers of activity whose purposes support the mission of NAMI NH. These organizations may have a link on the NAMI NH Web site and are not required to submit formal application.

Funders: NAMI NH is grateful to the many individuals, foundations, corporations and organizations that support us financially. These organizations may have a link on the NAMI NH Web site. NAMI NH also accepts paid sponsorship of the Web site by non-vested interest organizations.

Links to vested interest organizations must be to public education Web pages and not to product promotion sites.

Colleague Organizations: NAMI NH works with numerous national organizations on issues related to mental illness and disability rights. Organizations with which NAMI NH has worked or now works may have a link on the NAMI NH Web site.

NAMI NH will not link to individual service or treatment providers, but may link to national or umbrella organizations of providers.

State and Federal Offices: NAMI NH may link to any state or federal site whose functions may be of assistance or interest to NAMI NH members. State and federal offices are not required to provide reciprocal links to the NAMI NH site and are not required to submit a formal application for consideration as a link.

Other Related Sites: NAMI NH may link to other, related sites whose content, in the judgment of the NAMI NH Web site Management Committee, may be of interest or use to NAMI NH members.

Age Restriction
The public areas of LEARN.NAMINH.ORG (i.e. those areas accessible without signing in to the site) are accessible to all users, regardless of age. However, areas that require sign in prior to access are restricted to users 13 years of age and older. Some site content may be further restricted to users 16 years of age and older, or 18 years of age and older. Persons under 13 years of age, or the specified age for the site content, are prohibited from registering for access to, or signing in to these areas. NAMI NH shall not be held liable for consequences resulting from persons under 13 years of age registering for access to or signing in to the Website.  If you are the parent or guardian  and you have learned or suspect that your child has provided us personal information, please contact us at elearning@NAMINH.org and provide us with the name and email address that was used and we will promptly delete such information.

Health Care Disclaimer
THE CONTENT AND TREATMENT RESOURCES OFFERED ON THE WEBSITE IS INTENDED  TO EDUCATE USERS ON HEALTH CARE AND MEDICAL ISSUES RELATED TO MENTAL ILL.  NOTHING IN THE CONTENT OR TREATMENT RESOURCES SHOULD BE CONSIDERED, OR USED AS A SUBSTITUTE FOR, MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. YOU HEREBY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT THIS WEBSITE SITE AND ITS CONTENT AND TREATMENT RESOURCES DO NOT CONSTITUTE THE PRACTICE OF ANY MEDICAL, NURSING OR OTHER PROFESSIONAL HEALTH CARE ADVICE, DIAGNOSIS OR TREATMENT.  YOU SHOULD ALWAYS TALK TO YOUR HEALTH CARE PROVIDER FOR SPECIFIC GUIDELINES AND INSTRUCTIONS, INCLUDING THOSE RELATED TO DIAGNOSIS AND TREATMENT OF MEDICAL CONDITIONS. IN PROVIDING THE CONTENT AND TREATMENT RESOURCES – AND OFFERING ANY RELATED PRODUCTS OR SERVICES – WE ARE IN NO WAY REPRESENTING OR WARRANTING THAT SUCH INFORMATION, CONTENT AND TREATMENT RESOURCES IS APPLICABLE OR APPROPRIATE FOR YOUR NEEDS AND/OR CONDITION, OR THAT ANY PARTICULAR SERVICE OR PRODUCT IS SAFE, APPROPRIATE OR EFFECTIVE FOR YOU. IF YOU HAVE OR SUSPECT THAT YOU HAVE A MEDICAL PROBLEM OR CONDITION, PLEASE CONTACT A QUALIFIED HEALTH CARE PROFESSIONAL IMMEDIATELY. IF YOU ARE IN THE UNITED STATES AND ARE EXPERIENCING A MEDICAL EMERGENCY, PLEASE CALL 911 OR CALL FOR EMERGENCY MEDICAL HELP ON THE NEAREST TELEPHONE.

General Disclaimer
The information, treatment resources and Content contained on this Website has been prepared by NAMI NH as a convenience to its users and is not intended to constitute medical advice or recommendations upon which a user may rely. NAMI NH has used reasonable efforts in collecting, preparing and providing such information, resources, treatment resources and Content, but makes no warranty or guarantee about the accuracy, completeness, or adequacy of the information, resources, services and content contained in or linked to this Website or any other Website maintained by NAMI NH.
YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. ALL INFORMATION, TREATEMENT RESOURCES, AND CONTENT ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, AND NAMI NH EXPRESSLY disclaims all warranties and conditions with respect to the WEBSITE AND ALL ELEMENTS THEREOF, whether implied, express, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, noninfringement of third-party rights, SATISFACTORY QUALITY, quiet enjoyment and accuracy. NAMI NH MAKES NO WARRANTY THAT THE WEBSITE, TREATMENT RESOURCES AND CONTENT, USER CONTENT, EXTENDED PROFILE CONTENT OR ANY OTHER INFORMATION IS ACCURATE, TIMELY, UNINTERRUPTED, VIRUS-FREE OR ERROR-FREE, OR THAT ANY SUCH PROBLEMS WILL BE CORRECTED.

Limitation Of Liability
In addition to the above warranty disclaimers, YOU UNDERSTAND AND AGREE THAT IN NO EVENT WILL NAMI NH AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND VOLUNTEERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF USE, LOSS OF INCOME, LOSS OF GOODWILL OR REPUTATION, DAMAGE TO OR CORRUPTION OF DATA, OR PERSONAL INJURY, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE OR MEDICAL MALPRACTICE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH USE OF THE WEBSITE (OR INABILITY TO USE THE WEBSITE), INFORMATION, TREATMENT RESOURCES AND CONTENT CONTAINED IN OR ACCESSED THROUGH THE WEBSITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM NAMI NH, EVEN IF NAMI NH HAS BEEN ADVISED OF THE POSSIBILITIES OF THOSE DAMAGES. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE IS PREDICATED UPON YOUR WAIVER OF ANY RIGHT TO SUE NAMI NH AND ITS AFFILIATES DIRECTLY OR TO PARTICIPATE IN A CLASS ACTION SUIT FOR ANY LOSSES OR DAMAGES RESULTING FROM YOUR USE OF THE WEBSITE.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Indemnity
You agree to defend, indemnify, and hold harmless NAMI NH and affiliates and all of their respective employees, funders, parents, subsidiaries, joint ventures, affiliates, agents, developers, directors, officers and attorneys from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and litigation expenses) relating to or arising from i) any breach or alleged breach by you of these Terms of Use, or ii) any act or omission related to your use of this Website or Content, or iii) your violation of any third-party right, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right, or iv) any NAMI NH event that you may organize or otherwise participate in.

Term And Termination
This Terms of Use and your right to use the NAMI NH Website will take effect at the moment you access the NAMI NH Website, and is effective, binding and enforceable for as long as use the Website.  In addition, NAMI NH reserves all of its legal rights to pursue any and all legal remedies if we believe you are using the Website for fraudulent or unlawful activity or you are taking any actions or omissions that violate any term or condition of these Terms of Use, or in order to protect its name and goodwill, its business, and/or other users.  All provisions of these Terms of Use that by their nature our intended to survive termination will so survive and remain binding and effective – such provisions include, but are not limited to the miscellaneous section below, the provisions concerning NAMI NH's proprietary rights, indemnity, disclaimers of warranty, limitation of liability, and governing law.

Jurisdiction; No Class Action
This Website (excluding linked sites) is controlled by NAMI NH, which is based in the State of New Hampshire, in the United States of America. It can be accessed from all 50 states, as well as from other locations around the world. Each of these locations have laws that may differ from those of New Hampshire. Therefore, by accessing this Website both you and NAMI NH agree that the statutes and laws of the State of New Hampshire, without regard to principles of conflicts of law in New Hampshire or elsewhere, shall apply to all matters arising from or relating to use of this Website. You and NAMI NH also agree and hereby submit to the exclusive personal jurisdiction and venue of the state and/or federal courts located closest in proximity to the NAMI NH Office in New Hampshire should any matter arise related to NAMI NH.

YOU AND NAMI NH AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND THAT NEITHER YOU NOR NAMI NH WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, A COLLECTIVE ACTION, A PRIVATE ATTORNEY-GENERAL ACTION, OR IN ANY PROCEEDING IN WHICH YOU OR NAMI NH ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. YOU AND NAMI NH FURTHER AGREE THAT NO PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF YOU, NAMI NH, AND ALL PARTIES TO ANY SUCH PROCEEDING.

Miscellaneous
This Terms of Use constitutes the entire agreement between you and NAMI NH and governs your use of the Website, superseding any prior agreements between you and NAMI NH. You will not assign the Terms of Use or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of NAMI NH. Any purported assignment or delegation by you without the appropriate prior written consent of NAMI NH will be null and void. We may assign these Terms of Use or any rights hereunder without your consent. Failure by NAMI NH to insist on strict performance of any of the terms and conditions of these Terms of Use will not operate as a waiver by NAMI NH of that or any subsequent default or failure of performance.  The Website are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject NAMI NH to any registration requirement within such jurisdiction or country. We reserve the right to limit the availability of the Website or any portion of the Website, to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the service or other features that the Website provides.  If any provision (or part thereof) contained in these Terms of Use is determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction or on account of a conflict with an applicable government regulation, such determination shall not affect the remaining provisions (or parts thereof) contained herein and the illegal, invalid, or unenforceable clause shall be modified in compliance with applicable law in a manner that most closely matches the intent of the original language.  No joint venture, partnership, employment, or agency relationship exists between you and NAMI NH as result of these Terms of Use or your utilization of the NAMI NH Website.  

Headings herein are for convenience only.

Terms of Use: Last updated October 25, 2023.